Status Flow

There are always three parties involved in an order - Backd, the customer and the merchant. All three parties need to agree before an order can be confirmed successfully. Every successful order goes through the lifecycle of terms_selected ➡️ order_placed ➡️ order_confirmed.

Status	Responsible Party	Description
terms_selected	Customer/Backd	Backd has approves the order and the customer has selected their terms and accepted all Backd's T&Cs. The terms selected will reflect in the customer's facility amount.
order_placed	Merchant	The merchant is aware of the order and has shared their final unique identifier for the order with Backd. A merchant can now update or cancel the order.
order_confirmed	Merchant	The merchant approved the details of the order and the order can be paid out. The first payment date is calculated from this day and is communicated with the customer. The order is now final and cannot be cancelled. If the order needs to be amended, a refund request can be initiated.
order_cancelled	Merchant/Backd	The order has been cancelled and can no longer be amended. This occurs when the merchant cancels the order directly or Backd cancels the order because it has not been updated recently. The facility amount of the customer will be updated accordingly.